McAfee antivirus is the best security software and it protects your device against viruses, threats, and other malware. You will need to update this software from time to time to keep it maintained. Updating the software plays an important role as it updates the new tools and features by the company to the same subscription without any force of the users to buy a new one. McAfee maintains an individual team for gaining the faults or for identifying the bugs that appear in the McAfee antivirus that could be utilized by the malicious users to harm the data or device of the users in various ways.
Sometimes
the users might have common issues or errors while updating the McAfee
antivirus software on the device via McAfee.com/Activate. And one such common
updating error is “McAfee cannot update your Software” that the users face
while updating the McAfee Security Center.
The
“McAfee isn’t able to
update the software” is caused due to the incorrect or corrupted
registry files of the Windows System. As the error happens on the device, a
message box appears on the screen that shows the text message of the “Update
Problem”.
Check your
Internet Connection
For
fixing the “McAfee cannot update your Software” error, follow the step by step
procedures that are mentioned below
Method 1:
Conduct the McAfee Virtual technician
·
Access the official McAfee Activate website
·
From the homepage of McAfee, tap on the
“Troubleshoot ad Repair” page
·
Now, click on the “Download and Run” button
·
After this, the .exe file of McAfee Virtual
Technician gets downloaded to the “Downloads” folder of the PC
·
The users might save the mvt.exe file to the
desktop or any other location according to their convenience
·
When the mvt.exe file gets successfully
downloaded to the device, double-click on the file and after that, tap on the
“yes” option when asked
·
Now, you will need to wait till the McAfee
Virtual Technician tool gets installed to the device
·
After the tool installed, conduct it for
detecting all the McAfee issues on the device
·
If any of the errors are identified then, click
on the “” icon for resolving all the issues
·
Else, close the MVT tool by clicking the “X”
icon on the user console
Method 2:
Repair the Windows Registry Files, Manually
·
To repair the registry files on the Windows
System, start the cmd with all the Administrative authorities and abilities
·
To do so, launch the “Start” menu by clicking
the “Start” option on the taskbar
·
Now, in the search bar, type the “cmd” and from
the search results choose the cmd.exe by right-clicking on it
·
And then, click on the “Run as Administrator”
option from the drop-down menu
·
After that, you will need to enter the following
commands as shown below in the cmd window and press the “Enter” key after each
one of them:
cd program
files
cd
cd mcafee
cd msc
cd mcsubmgr
dir/b
·
Note the value returned after the last command
·
Now, utilize the ‘cd’ command to change the
directory (For example, if the returned value is 11, 0, 669, 0 and then, type
cd 11, 0, 669, 0 and press the “Enter” key)
·
Now, type ‘regsvr32/ u mcsubmgr.dll’ and press
the ‘Enter’ key
·
After this, click on ‘Ok’ and enter ‘regsvr32
mscubmgr.dll’ command and press the ‘Enter’ key
·
And after that, click on ‘Ok’ and exit the
Windows command prompt
Now,
check the updates of the McAfee antivirus by right-clicking on the ‘M’ icon on
the taskbar
If
the error “McAfee cannot update your Software’ isn’t fixed then, it is
advisable to get in touch with the technical experts. Call on McAfee Support UK to get
connected with the technical experts for instant and reliable assistance. The
teams are available 24x7 to help you in any manner they can.
Source URL: http://www.mcafeehelpnumber.co.uk/why-mcafee-isnt-able-to-update-the-software-and-how-to-fix-it.html