Why McAfee isn’t able to update the software and how to fix it?

McAfee antivirus is the best security software and it protects your device against viruses, threats, and other malware. You will need to update this software from time to time to keep it maintained. Updating the software plays an important role as it updates the new tools and features by the company to the same subscription without any force of the users to buy a new one. McAfee maintains an individual team for gaining the faults or for identifying the bugs that appear in the McAfee antivirus that could be utilized by the malicious users to harm the data or device of the users in various ways.

Sometimes the users might have common issues or errors while updating the McAfee antivirus software on the device via McAfee.com/Activate. And one such common updating error is “McAfee cannot update your Software” that the users face while updating the McAfee Security Center.

The “McAfee isn’t able to update the software” is caused due to the incorrect or corrupted registry files of the Windows System. As the error happens on the device, a message box appears on the screen that shows the text message of the “Update Problem”.

Check your Internet Connection

For fixing the “McAfee cannot update your Software” error, follow the step by step procedures that are mentioned below

Method 1: Conduct the McAfee Virtual technician

·         Access the official McAfee Activate website

·         From the homepage of McAfee, tap on the “Troubleshoot ad Repair” page

·         Now, click on the “Download and Run” button

·         After this, the .exe file of McAfee Virtual Technician gets downloaded to the “Downloads” folder of the PC

·         The users might save the mvt.exe file to the desktop or any other location according to their convenience

·         When the mvt.exe file gets successfully downloaded to the device, double-click on the file and after that, tap on the “yes” option when asked

·         Now, you will need to wait till the McAfee Virtual Technician tool gets installed to the device

·         After the tool installed, conduct it for detecting all the McAfee issues on the device

·         If any of the errors are identified then, click on the “” icon for resolving all the issues

·         Else, close the MVT tool by clicking the “X” icon on the user console

Method 2: Repair the Windows Registry Files, Manually

·         To repair the registry files on the Windows System, start the cmd with all the Administrative authorities and abilities

·         To do so, launch the “Start” menu by clicking the “Start” option on the taskbar

·         Now, in the search bar, type the “cmd” and from the search results choose the cmd.exe by right-clicking on it

·         And then, click on the “Run as Administrator” option from the drop-down menu

·         After that, you will need to enter the following commands as shown below in the cmd window and press the “Enter” key after each one of them:

                                   cd program files

                                   cd

                                   cd mcafee

                                   cd msc

                                   cd mcsubmgr

                                   dir/b

·         Note the value returned after the last command

·         Now, utilize the ‘cd’ command to change the directory (For example, if the returned value is 11, 0, 669, 0 and then, type cd 11, 0, 669, 0 and press the “Enter” key)

·         Now, type ‘regsvr32/ u mcsubmgr.dll’ and press the ‘Enter’ key

·         After this, click on ‘Ok’ and enter ‘regsvr32 mscubmgr.dll’ command and press the ‘Enter’ key

·         And after that, click on ‘Ok’ and exit the Windows command prompt

Now, check the updates of the McAfee antivirus by right-clicking on the ‘M’ icon on the taskbar

If the error “McAfee cannot update your Software’ isn’t fixed then, it is advisable to get in touch with the technical experts. Call on McAfee Support UK to get connected with the technical experts for instant and reliable assistance. The teams are available 24x7 to help you in any manner they can.

Source URL: http://www.mcafeehelpnumber.co.uk/why-mcafee-isnt-able-to-update-the-software-and-how-to-fix-it.html